TEAMMATES HAPPINESS
HAPPY TEAM IS THE KEY
DRIVING FACTOR FOR PERFORMANCE
1. LEARN BY YOURSELF & CHALLENGE YOUR WAY OF DOING
WHY
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Happy team is the key driving factor for performance
WHAT
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The level of involvement of teammates is considered as a key point to reach performance. Happy teammates are more willing to involve in the project. Happy teammates will take initiative to think about and take action to fulfill customers needs.
Different teammates has different needs for happiness.
HOW
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1. Understand the feedback of teammates happiness by satisfaction survey or other ways such as face to face communication, observation. The survey can be 1-2 times/year with full range of questions link to working environment, teamwork & interpersonal relationship, remuneration & incentive system, my responsibility, culture & management, self-growth & career development, etc. The survey can also be bi-monthly with questions in specific domain.
2. Analyze the reason for human turnover and absenteeism.
3. Analyze Maslow's hierarchy of needs for different teammates.
4. Take concrete action to increase teammates happiness. The actions can be varied according to feedback of teammates, reason for human turnover& absenteeism, Maslow's needs, the status and strategy of factory, such as collective team project, IDM, team meeting, golden idea system, wish board, canteen and dormitory optimization, etc.
5. Continuous improvement for team happiness and involvement daily.
BENEFITS
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Decrease human turnover
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Decrease absenteeism
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Increase performance
2. COPY & IMPROVE ASSOCIATED BEST PRACTICES
Practice from: Steven LI/Stella ZHANG
You can find all the information available here
What: How Chinese team is encouraging the partners to set a teammate satisfaction survey
Gains: Full communication and tool set to the partners and encourage them to fix the survey routine.
Assessment level:
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Practice from: Steven LI/Stella ZHANG
You can find all the information available here
What: How Chinese team is encouraging the partners to set a teammate satisfaction survey
Gains: Full communication and tool set to the partners and encourage them to fix the survey routine.
Assessment level:
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Practice from: TEC
Contact: Jenny YANG
What: How we empower teammates in TEC
Gains: Build teammates happiness and improve economic performance
Assessment level:
Practice from: SEMS (China partner)
Contact: Nancy CHEN
What: SEMS happy worker project (English&Chinese)
Gains: Increase teammate happiness and decrease human turnover
Assessment level:
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3. GO FURTHER WITH OUR COACHING OFFER
Please contact: TEC factory
4. VALIDATE YOUR SKILLS
Competency = to...
5. EVALUATE YOUR ORGANIZATION
Assessment = OPEX
Chapter = E9
6. SHARE WITH US YOUR PRACTICE
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