TEAMMATES HAPPINESS

HAPPY TEAM IS THE KEY
DRIVING FACTOR FOR PERFORMANCE

1. LEARN BY YOURSELF & CHALLENGE YOUR WAY OF DOING

 

WHY

Happy team is the key driving factor for performance

WHAT

The level of involvement of teammates is considered as a key point to reach performance. Happy teammates are more willing to involve in the project. Happy teammates will take initiative to think about and take action to fulfill customers needs.

Different teammates has different needs for happiness.

HOW

1. Understand the feedback of teammates happiness by satisfaction survey or other ways such as face to face communication, observation. The survey can be 1-2 times/year with full range of questions link to working environment, teamwork & interpersonal relationship, remuneration & incentive system, my responsibility, culture & management, self-growth & career development, etc. The survey can also be bi-monthly with questions in specific domain.

2. Analyze the reason for human turnover and absenteeism.

3. Analyze Maslow's hierarchy of needs for different teammates.

4. Take concrete action to increase teammates happiness. The actions can be varied according to feedback of teammates, reason for human turnover& absenteeism, Maslow's needs, the status and strategy of factory, such as collective team project, IDM, team meeting, golden idea system, wish board, canteen and dormitory optimization, etc.

5. Continuous improvement for team happiness and involvement daily.

BENEFITS
  • Decrease human turnover

  • Decrease absenteeism

  • Increase performance

 

2. COPY & IMPROVE ASSOCIATED BEST PRACTICES

Practice from: Steven LI/Stella ZHANG

You can find all the information available here

What: How Chinese team is encouraging the partners to set a teammate satisfaction survey

Gains: Full communication and tool set to the partners and encourage them to fix the survey routine.

Assessment level

 

Practice from: Steven LI/Stella ZHANG

You can find all the information available here

What: How Chinese team is encouraging the partners to set a teammate satisfaction survey

Gains: Full communication and tool set to the partners and encourage them to fix the survey routine.

Assessment level

 

Practice from: TEC

Contact: Jenny YANG

What: How we empower teammates in TEC

Gains: Build teammates happiness and improve economic performance

Assessment level:

Practice from: SEMS (China partner)

Contact: Nancy CHEN

What: SEMS happy worker project (English&Chinese)

Gains: Increase teammate happiness and decrease human turnover

Assessment level:

3. GO FURTHER WITH OUR COACHING OFFER

Please contact: TEC factory

 

4. VALIDATE YOUR SKILLS

Competency = to...

 

5. EVALUATE YOUR ORGANIZATION

Assessment = OPEX

Chapter = E9

 

6. SHARE WITH US YOUR PRACTICE

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